Customer service
Delivery information
After receiving your order, please allow 1 business day for your order to be processed and handed over to our shipping service provider.
Shipping fees — France
Colissimo
Metropolitan France, Monaco and Andorra: €6.99.
Delivery time indicated by Colissimo: 2 working days.
Mondial Relay
Metropolitan France only.
From €0 to €58.99: €4.99
For purchases of €59 or more: free
Delivery time: 3 to 7 business days.
Chronopost
Mainland France only: €12.90.
Delivery time indicated by Chronopost: 1 to 2 business days.
Overseas France, EU and Switzerland
Overseas France (Guadeloupe, Martinique, Reunion Island, French Guiana, Saint-Pierre-et-Miquelon, Saint-Martin, Saint-Barthélemy):
From €0 to €54.99: €14.90 — From €55 to €100: €21.50 — From €100 to €150: €25.50.
Colissimo delivery time: 5 to 7 working days.
European Union and Switzerland:
From €0 to €150: €20 — Above €150: €24.90.
Colissimo delivery time: 3 to 8 working days.